LEGAL
Terms & Conditions
Last Updated: 24 September 2026
Please read these Terms & Conditions carefully before using this website or making a booking. These Terms form part of the agreement between you and Meraki Experiences and Meraki Art Cafe and govern your use of our website and your purchase or booking of any experience, activity, workshop, event, food or beverage service, or other offering.
By accessing our website, making a booking, making a payment or participating in an experience, you acknowledge that you have read, understood and agreed to these Terms.
Meraki Art Cafe (“MAC”) is a creative café offering food and beverages, walk-in creative activities, workshops, events, private bookings and related services.
Together, these businesses are referred to as “Meraki”, “we”, “us” or “our”.
An “Experience” means any experience, activity, workshop, event, tour, class, creative activity, celebration, food or beverage experience or other service offered by Meraki.
A “Participant” or “Customer” means any person making a booking or participating in an Experience.
Certain Experiences may be delivered with independent artists, instructors, guides, venues, restaurants, transportation providers or other third-party partners.
Bookings may be made through our website, WhatsApp, telephone, social media, payment links or other official booking channels.
You are responsible for providing accurate information when booking, including your name, contact details and number of participants.
You are also responsible for checking your booking confirmation and ensuring that the date, time, location and other details are correct.
Specific Experiences may have additional requirements relating to age, eligibility, participation, location, duration or safety. These will be communicated at the time of booking and will apply to that Experience.
The applicable price is the price displayed or communicated at the time of booking.
Payment must be made using the payment methods made available by Meraki.
Applicable taxes, payment processing charges or other mandatory charges, where applicable, will be communicated to the customer.
Prices and availability may change before a booking is confirmed. Once a booking is confirmed, the confirmed price will generally apply to that booking.
Participants are responsible for determining whether an Experience is appropriate for their individual circumstances and abilities and must follow all safety instructions.
Meraki may refuse participation or remove a participant where their conduct or condition reasonably creates a safety risk or materially affects the safety or operation of the Experience.
Where a participant is removed for such reasons, no refund will ordinarily be provided for unused portions of the Experience, subject to applicable law.
Meraki may refuse service or participation to anyone who appears intoxicated or whose conduct creates a safety concern.
Where children or minors participate, the parent or legal guardian is responsible for determining whether the Experience is appropriate. Certain Experiences may have minimum age or adult-supervision requirements.
Customers must inform Meraki of known allergies, intolerances or dietary restrictions before ordering or participating.
While reasonable care is taken, Meraki cannot guarantee that food or beverages will be completely free from allergens due to shared kitchens, equipment, ingredients or preparation areas.
Meraki may coordinate such services but does not necessarily directly provide every component of an Experience.
Third-party providers may have their own operational, safety and participation requirements.
Meraki takes reasonable care in selecting and coordinating with Service Providers but shall not be responsible for independent acts or omissions of third parties to the extent permitted by applicable law.
If you do not wish to appear in promotional photographs or recordings, please inform our team before the Experience begins.
Where separate written consent is required for a particular Experience, that consent will apply in addition to these Terms.
Such content may not be reproduced, distributed, commercially exploited or modified without prior written permission.
You must not attempt unauthorised access, interfere with the website's operation or security, upload malicious material, or use the website in a manner that infringes the rights of Meraki or any third party.
Meraki shall not be responsible for loss, delay, cancellation, damage or inconvenience resulting from circumstances beyond our reasonable control, including severe weather, natural disasters, government restrictions, strikes, transportation disruptions, venue closures, power or telecommunications failures or other force majeure events.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
Any applicable refund, rescheduling or credit will be handled in accordance with our Refund, Cancellation & Rescheduling Policy.
Subject to applicable law, disputes relating to these Terms, the website or Meraki's Services shall be subject to the jurisdiction of the competent courts in Goa, India.
Goa, India
Email: merakiexperiencesindia@gmail.com
Phone / WhatsApp: 9307972478
By accessing our website, making a booking, making payment or participating in an Experience, you acknowledge that you have read, understood and agreed to these Terms.
By accessing our website, making a booking, making a payment or participating in an experience, you acknowledge that you have read, understood and agreed to these Terms.
1. About Meraki
Meraki Experiences (“ME”) offers curated experiences, workshops, tours, activities, private experiences, corporate experiences, celebrations and related services.Meraki Art Cafe (“MAC”) is a creative café offering food and beverages, walk-in creative activities, workshops, events, private bookings and related services.
Together, these businesses are referred to as “Meraki”, “we”, “us” or “our”.
An “Experience” means any experience, activity, workshop, event, tour, class, creative activity, celebration, food or beverage experience or other service offered by Meraki.
A “Participant” or “Customer” means any person making a booking or participating in an Experience.
Certain Experiences may be delivered with independent artists, instructors, guides, venues, restaurants, transportation providers or other third-party partners.
2. Bookings
A booking is confirmed only once the required payment has been successfully received and a booking confirmation has been issued by Meraki.Bookings may be made through our website, WhatsApp, telephone, social media, payment links or other official booking channels.
You are responsible for providing accurate information when booking, including your name, contact details and number of participants.
You are also responsible for checking your booking confirmation and ensuring that the date, time, location and other details are correct.
Specific Experiences may have additional requirements relating to age, eligibility, participation, location, duration or safety. These will be communicated at the time of booking and will apply to that Experience.
3. Pricing & Payment
All prices are stated in Indian Rupees (INR), unless otherwise specified.The applicable price is the price displayed or communicated at the time of booking.
Payment must be made using the payment methods made available by Meraki.
Applicable taxes, payment processing charges or other mandatory charges, where applicable, will be communicated to the customer.
Prices and availability may change before a booking is confirmed. Once a booking is confirmed, the confirmed price will generally apply to that booking.
4. Participant Responsibilities
Participants must:- Provide accurate information during booking.
- Arrive at the designated location at the specified time.
- Follow reasonable instructions provided by Meraki, instructors, guides or venue representatives.
- Follow all applicable safety rules and laws.
- Treat staff, instructors, artists, Service Providers and other participants respectfully.
- Inform Meraki in advance of relevant medical, dietary, mobility or accessibility requirements.
- Bring any items specifically required for the Experience.
- Take reasonable care of property, equipment and facilities provided during an Experience.
5. Health, Safety & Risk
Certain Experiences may involve physical activity, outdoor environments, travel, water, animals, tools, equipment, food, beverages or other inherent risks.Participants are responsible for determining whether an Experience is appropriate for their individual circumstances and abilities and must follow all safety instructions.
Meraki may refuse participation or remove a participant where their conduct or condition reasonably creates a safety risk or materially affects the safety or operation of the Experience.
Where a participant is removed for such reasons, no refund will ordinarily be provided for unused portions of the Experience, subject to applicable law.
6. Alcohol, Children & Age Requirements
Certain Experiences may involve alcoholic beverages. Participants must comply with all applicable laws and age restrictions. Meraki may request valid identification or proof of age.Meraki may refuse service or participation to anyone who appears intoxicated or whose conduct creates a safety concern.
Where children or minors participate, the parent or legal guardian is responsible for determining whether the Experience is appropriate. Certain Experiences may have minimum age or adult-supervision requirements.
7. Food & Allergies
Food and beverages may be served at Meraki Art Cafe or as part of certain Experiences.Customers must inform Meraki of known allergies, intolerances or dietary restrictions before ordering or participating.
While reasonable care is taken, Meraki cannot guarantee that food or beverages will be completely free from allergens due to shared kitchens, equipment, ingredients or preparation areas.
8. Third-Party Service Providers
Certain Experiences may be delivered wholly or partly by independent artists, instructors, guides, venues, restaurants, transportation providers, activity operators or other partners.Meraki may coordinate such services but does not necessarily directly provide every component of an Experience.
Third-party providers may have their own operational, safety and participation requirements.
Meraki takes reasonable care in selecting and coordinating with Service Providers but shall not be responsible for independent acts or omissions of third parties to the extent permitted by applicable law.
9. Photography & Media
Meraki or its authorised representatives may photograph or record Experiences, events and activities for documentation, marketing, promotional, advertising and social media purposes.If you do not wish to appear in promotional photographs or recordings, please inform our team before the Experience begins.
Where separate written consent is required for a particular Experience, that consent will apply in addition to these Terms.
10. Intellectual Property
The Meraki names, logos, branding, photographs, graphics, videos, written content, artwork, designs and other website materials are owned by or licensed to Meraki or the relevant rights holder.Such content may not be reproduced, distributed, commercially exploited or modified without prior written permission.
11. Website Use
You agree to use the website only for lawful purposes.You must not attempt unauthorised access, interfere with the website's operation or security, upload malicious material, or use the website in a manner that infringes the rights of Meraki or any third party.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Meraki shall not be liable for indirect, incidental, special, consequential or unforeseeable losses arising from the use of the website or participation in an Experience.Meraki shall not be responsible for loss, delay, cancellation, damage or inconvenience resulting from circumstances beyond our reasonable control, including severe weather, natural disasters, government restrictions, strikes, transportation disruptions, venue closures, power or telecommunications failures or other force majeure events.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
13. Changes to Experiences
Meraki may modify, postpone or cancel an Experience where reasonably necessary, including due to weather, safety concerns, venue or Service Provider availability, operational circumstances, government restrictions, insufficient participation or circumstances beyond our reasonable control.Any applicable refund, rescheduling or credit will be handled in accordance with our Refund, Cancellation & Rescheduling Policy.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.Subject to applicable law, disputes relating to these Terms, the website or Meraki's Services shall be subject to the jurisdiction of the competent courts in Goa, India.
15. Contact
Meraki Experiences / Meraki Art CafeGoa, India
Email: merakiexperiencesindia@gmail.com
Phone / WhatsApp: 9307972478
By accessing our website, making a booking, making payment or participating in an Experience, you acknowledge that you have read, understood and agreed to these Terms.
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